| Q.
I have a health problem. Can I come in right now?
A.
We are open 7 days a week, Mondays – Fridays from 8 a.m. to 8 p.m. and Saturdays and Sundays from 10 a.m. to 6 p.m. We may have special hours on major holidays, so please call 212 721.4200 for our holiday hours. Q.
Where are you located?
A.
We are at 199 Amsterdam Avenue at 69th Street, between Lincoln Center and the 72nd Street Subway. Q.
Do you treat children?
A.
Yes. Our emergency physicians are trained and experienced in all unanticipated pediatric illnesses and injuries. Q.
What do you treat?
A.
We treat a wide range of ailments, back pain, bumps and bruises, cuts, infections, and injuries. We also provide a wide range of preventive care or physicals that may be necessary for school, work or summer camp. Q.
How do I tell if I need to go to an emergency room or I can come to you?
A.
If you are in active labor or experiencing a potentially life-threatening condition, call 911 or go to your nearest emergency room. For minor emergencies or urgent care, such as conditions that are causing discomfort or problems in need of immediate treatment, feel free to come to us. If you are still in doubt, call us at 212 721-4200. Q.
What will it cost for me to see a doctor?
A.
Typical basic charges range from $175-250 depending on your illness or injury and the services provided. X-rays, suturing or diagnostic tests are additional. Q.
Do you take insurance?
A.
Yes. We now participate in most major insurance plans. See our insurance page for details , and please check your own plan for co-pays, deductibles and eligibility. If we do not accept your plan then payment is accepted at the completion of your visit, and we will provide you with the documentation and forms needed for reimbursement of out-of-network services, to the extent that you may be eligible. Q.
What if I have no health insurance?
A.
No insurance? No problem. You pay directly for the care you receive. Our visits are less than half the price of a typical emergency room visit. Q.
How long will I have to wait to see a doctor?
A.
Our goal is to have you seen, treated, and back on your way in an hour. Wait times vary based on the extent of your illness or injury and the number of patients needing to be seen. Wait times will always be less than a visit to the emergency room. Q.
What if I’m from out of town?
A.
Urgent Care Manhattan is here for you. We will treat you and provide you with your records for your regular physician. If you like, we’ll even contact your doctor by phone or e-mail. Q.
I have my own family doctor, but I can’t get an appointment for three days and I need help now. Can I come to you?
A.
That is one of the reasons we started Urgent Care Manhattan. We can treat you immediately and will provide all relevant information to your regular doctor. Q.
Who are the doctors?
A.
Dr. Mark Melrose and Dr. Neal Shipley are board-certified emergency physicians who can treat minor emergencies or immediate needs. To meet our doctors, click here. Q.
What if I need to see a specialist?
A.
We have a network of referral specialists and will make every effort to arrange timely and appropriate follow up. |
What is Urgent Care?
Urgent care is medical care given outside of a hospital emergency department on a walk-in basis without an appointment. Urgent care centers treat many problems that can be seen in a primary care physician's office, but we also offer services such as |
Open 7 Days
Mon-Fri 8AM - 8PM
Sat - Sun 10AM - 6PM
Holidays please call us
Mon-Fri 8AM - 8PM
Sat - Sun 10AM - 6PM
Holidays please call us
Immediate Care
We provide high quality health care without delay. And you never need an appointment. Click here to see our services.
Convenient Location
We are easily accessible from anywhere in Manhattan. Whether you live in NYC or are from out-of-town, we are here to help. Click here to see our location.
Superior Service
Our board-certified emergency physicians provide the medical care you need quickly and comfortably. We believe that your time matters. Click here to meet our doctors.
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